How do I get MSN Dial-up?

Call 1-877-564-6676 or

What will happen to my AOL buddy list if I cancel AOL?

You can still access your AOL buddy list by downloading AOL Instant Messenger from the AOL Web site.

Can I keep my old AOL address?

Yes, by switching to the free version of AOL.

Will I miss any e-mail messages when I switch to MSN?

If you download the TrueSwitch service* and keep your prior account open during that time, TrueSwitch will forward your e-mail for up to 30 days.

Can I use Outlook Express or Outlook for e-mail when I sign up for MSN?

Yes, OutlookŪ Express and Outlook XP or later are compatible with MSN Dial-up e-mail. However, Outlook 2000, 98 and 97 are not. For information about using Outlook Express, review the online Help provided in the software. To start Help for Outlook Express: Open Outlook Express. On the Help menu, click "Contents and Index."

What are Parental Controls and how do I set them up?

Parental Controls set limits, control access and monitor your kids' activities online in order to help keep them safer. You can choose which Web sites they can access, select with whom they are allowed to communicate and stay informed with a weekly report of their activities online.

In order to set up Parental Controls, the primary MSN Dial-up account holder must sign in to MSN. Then under "Help and Settings," choose "Member Accounts and Billing," then choose "Add a Secondary Account." (You can add up to 10 users). Then customize the parental controls settings for each user through an easy, guided process.

Can a child use a different browser to get around parental control settings?

No. If a parent turns on content control in Web-based programs, then a child will not be able to use another browser on that PC to get around the settings.

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